Venusnap Privacy Policy

1. Information We Collect

We collect the following types of personal data when you use Venusnap:

Personal Information

This may include:

• Account Information: Name, username, email address, phone number, date of birth, country, password.
• Photo and Media Content: Images, captions, and metadata associated with uploads.
• Payment information (for payout services)
• Usage Information: IP address, browser type, device information, and how you use our platform.
• Location Data: If you enable location sharing, we may collect GPS data or approximate location based on IP.
• Communications: Any correspondence with our support team or other users through the platform.

Usage Data

We automatically collect information about how you interact with our services:

2. How We Use Information

We use the information we collect for the following purposes:

• To create and manage your account
• To provide and maintain our services
• To personalize your user experience
• To process transactions and send service-related communications
• To ensure the safety and security of our platform
• To comply with legal obligations under Zambian law
• To improve our services and develop new features.

We will never sell your personal information to third parties.

3. Legal Basis for Processing

We will never sell your personal information to third parties.

• Your consent.
• Fulfillment of a contract (e.g., account registration).
• Legitimate interests (e.g., improving the platform, preventing fraud).
• Compliance with legal obligations (e.g., responding to lawful requests).

4. Sharing and Disclosure

We do not sell or rent your personal information. We may share your information:

• With service providers who assist us in operating Venusnap.
• When required by law, court order, or legal process under Zambian jurisdiction.
• To protect the rights, safety, or property of Venusnap, its users, or the public.

5. Data Storage and Security

We implement reasonable and appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Data is stored on secure servers, and access is restricted to authorized personnel.

6. Your Rights

Under the Zambian Data Protection Act, you have the right to:

• Access your personal data.
• Request correction or deletion of inaccurate data.
• Object to processing under certain circumstances.
• Withdraw consent at any time (without affecting past processing).

To exercise any of these rights, contact us at [email protected]

7. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Children's Privacy

Venusnap is not intended for children under the age of 13. We do not knowingly collect personal data from individuals under 13. If we become aware of such collection, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this policy from time to time. If significant changes are made, we will notify users via the platform or email.

10. Contact Us

If you have any questions about this privacy policy or our data practices: